If you’re experiencing connection issues with your Serafim S3 while playing, start with these troubleshooting steps:

1. Make sure that your phone is running the latest software version. If not, update your phone’s operating system to the most recent version.
2. Also, verify that your Serafim Console app is updated.
3. Thoroughly check that your phone’s charging port and the Serafim S3’s connector are free of lint, dirt, or obstacles.

Need help fixing the problem? Please reach out to our support team.