How to Cancel/Edit an Order or Change the Address?
Attention: Throughout the holiday season and when email inquiries are high, there might be a delay in processing your request until after your order has been fulfilled.
Do you need to CANCEL an order?
Orders can be canceled only before they are fulfilled. Use your order number to contact our support team.
Do you need to MODIFY your order, change your shipping address, or do something else?
If you want to initiate a return request, please contact our support team with your order number. Your order number is our key identifier, so please include it in your message.
The Serafimgaming website is an e-commerce platform owned by the brand Serafim. All products sold come with the manufacturer's full warranty and service.
The website's payment services are partnered with internationally renowned companies.
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US Office:
Address: 413 S. Lincoln Ave Monterey Park CA 91755