How to Check Order Status?
Please review your email for updates on your orders. If you have not received it yet, please check your spam/junk folder. All updates on orders will be sent to the email address provided during the order placement process.
Our shipping policy will handle your order. You must provide your email address or phone number to place an order. Our shipping partners will notify you regarding your order and shipment status. Please allow 48 hours for the tracking details to be available.
Deliveries in the US
Upon receiving your shipping notification, don’t hesitate to contact the carrier directly for further information.
USPS “Pre-shipment Status” or “Label has been created.”
If your package is labeled “pre-shipment” or “label has been created,” it means that USPS is now responsible for it. It is possible that USPS missed a scan. Please visit the carrier’s website for contact details to request a delivery trace.
TO CONTACT YOUR CARRIER
USPS SHIPMENTS – submit your request by clicking here
FEDEX SHIPMENTS – Please click here or reach out online at FedEx.com
